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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Weston Jackson

May 26, 2023

5  out of  5 rating by Weston Jackson
"Robin and. Her staff have always been very helpful and friendly. I know I'm taken care of for all of my insurance needs!"


May 11, 2023

5  out of  5 rating by MJ J
"Robin’s office is the best. Great customer service, kind, friendly and always willing to listen and do what is right! You can’t go wrong with Robin!"

Kyle Messing

May 2, 2023

5  out of  5 rating by Kyle Messing
"Anytime I have had any insurance issue or question, Robin and her team have been extremely helpful. They are fast and friendly and truly make you feel like you are important to them. Courteous and generous, they really do an excellent job of making the process as easy and smooth as possible."

Timothy Seaux

April 28, 2023

5  out of  5 rating by Timothy Seaux
"Lovely buncha folks here. Help me out with all my insurance needs. Kind and competent staff."

Craig Capizzi

April 18, 2023

5  out of  5 rating by Craig Capizzi
"Robin is a great member of our juneau community. As a player in the adult softball league she is always willing to help out with either sponsorships for our team or just a canopy during a rain storm. Thank you Robin."

Lorilyn Swanson

April 7, 2023

5  out of  5 rating by Lorilyn Swanson
"My husband and I have been with State Farm in Juneau since 1989 and we have always had exceptional service and quick response to our questions and concerns from all of the staff. Exceptional office to work with."

Jeanny Smith

April 6, 2023

5  out of  5 rating by Jeanny Smith
"Robin Lonas was instrumental in helping me with my situation. She listened and is knowledgeable and did everything possible to resolve my claim. I highly recommend having a local agent and Robin is the best."

Dawn Ward

April 5, 2023

5  out of  5 rating by Dawn Ward
"Robin and her staff are very friendly and are always willing to go the extra mile for you. I’ve always had a positive experience with them wether it’s on the phone or in person."

Madison Reilly

April 5, 2023

5  out of  5 rating by Madison Reilly
"Super friendly and willing to help!!"


April 5, 2023

5  out of  5 rating by Littlemer
"Very professional, very easy to work with. Definitely recommend getting in contact with Robin"

Lynda Smith

March 30, 2023

5  out of  5 rating by Lynda Smith
"Great service as always. Thanks"


March 29, 2023

5  out of  5 rating by Kendles
"Have been a die hard State Farm client for many, many moons. Robin Lona's staff in Juneau, Alaska are as efficient, courteous and friendly as any you will find in company."


March 25, 2023

5  out of  5 rating by mrJsnips
"Michelle Jansen at Robin Lonas’ office in Junaeu , Alaska is a rock star ! She always helps to look up the best rates at any time of the day. Very speedy and always willing to help . I would recommend Robins Lonas State Farm to everyone. For business, home, auto and even an umbrella policy.. Absolutely The Best . Ask for Michelle"

Peter Flynn

March 23, 2023

5  out of  5 rating by Peter Flynn
"Great consistent friendly service"

Office at Pleasants Plumbing

March 17, 2023

5  out of  5 rating by Office at Pleasants Plumbing
"We are so happy with the service we have received from Michelle Janssen. She is so responsive, and just saved us thousands of dollars!!"

Amy Pearl

March 16, 2023

5  out of  5 rating by Amy Pearl
"Molly Duvall is always friendly & helpful."

Michael Dekreon

March 15, 2023

5  out of  5 rating by Michael Dekreon
"State Farm Insurance Agent Michelle Janssen Many of us have faced life’s daily challenges and unexpected events, good and bad, always hopeful and trusting that we, and our families, live safe and secure lives. We tend to drive defensively, obey traffic signs, consider weather conditions, maintain our homes and vehicles, and try to maintain a healthy lifestyle. But life is not always fair. We could find ourselves involved in vehicle accidents, victims of “rogue” weather conditions causing damage to our homes and property, or the victim of property crimes. That is why insurance is so important to us. Insurance allows us to enjoy life by taking away some of life’s worries. That’s why we buy insurance, to give us some “peace of mind” as we live our daily lives. My wife and I have “peace of mind” because we have placed our trust in Michelle Janssen, our agent with State Farm Insurance, since 1999. She makes herself available for all of our insurance questions and makes sure we have the best coverage State Farm can provide. With all our properties, our vehicle’s and our business, we are comforted knowing that she has our best interest at heart. Michelle Janssen is the reason we are confirmed State Farm Insurance customers."

Matt Wick

March 14, 2023

5  out of  5 rating by Matt Wick
"Highly recommend! Active duty military here. All of my family’s insurance needs (auto, home/renters, life) are addressed in a prompt and professional manner. Set up auto pay and it’s fire and forget. Michelle Janssen specifically has been remarkably helpful. Friendly, courteous, and knowledgeable; she truly makes the State Farm slogan feel like more than just a phrase."

John Joeright

March 8, 2023

5  out of  5 rating by John Joeright
"Great service! Michelle knows the industry inside and out and is always there when we need anything. I have our cars, home, boat and life insurance policies with Robin Lonas State Farm and the premiums are good. Highly recommended."

Dwight Warner

March 8, 2023

5  out of  5 rating by Dwight Warner
"As usual after speaking with Michelle all my questions are answered in a polite and professional way. Thank you Michelle for always being on top of everything!!!"

Douglas Wahto

March 8, 2023

5  out of  5 rating by Douglas Wahto
"Bradley was personable, knowledgeable, and professional in assisting me in filling a claim."

Mary Spain

March 7, 2023

5  out of  5 rating by Mary Spain
"I couldn't think of going anywhere else for my insurance needs than Robin Lonas- State Farm. Insurance rates will vary per person, per circumstances, etc. So I can't really say much about that. I obviously feel that I get the best rates with them but that's not the only reason I go here. I feel the staff go above and beyond to ensure their clients receive a great rate while doing everything in their power to find you helpful discounts. They are friendly, good listeners and active in our community."

kyle rush

March 2, 2023

5  out of  5 rating by kyle rush
"Excellent!! Between my personal life and business’s I have over 12 insurance policies, multiple of which are with Robin at State Farm. Robin and the team have been the most pleasant agency to deal with from saving me money to always responding with respect. They’re always willing to do some work and creative brainstorming to be as helpful as possible."

Aubree Stedman

February 28, 2023

5  out of  5 rating by Aubree Stedman
"I was frustrated with my local branch and their lack of communication. I decided to change to the branch in Juneau, Robin Lonas. They actually explain things to me, are way more personable, and give me the time of day. Bradley is the best! I’m sure they all are great, but he’s the best! : D"

Ciara Garrett

February 24, 2023

5  out of  5 rating by Ciara Garrett
"Robin Lonas state farm have help me start up my business."